I have purchased an item twice, please refund me!Marcus Lefevre-Enimo2020-11-04T14:44:54-08:00
- If you have purchased a non-transferable item twice, please provide the transaction log of both transactions to receive refund.
- If you have played gacha and received the same item twice (transferable), you can sell the items on marketplace or to your friends. In this case we do not issue refunds.
How can I get an item redelivered?Marcus Lefevre-Enimo2020-11-04T14:41:31-08:00
Please note that only copyable items can get redelivered. Most gacha items are not copyable. To get a copyable item redelivered contact with the transaction log of your purchase of the item.